We are expecting to receive the Pre-Order items by LATE 2022
If you would like to cancel your Pre-Order item/s while it is still in transit, you will incur a 20% fee of the total price you paid.
Once we have received the product you will be contacted and given a estimated date for when it will be delivered to the address you have provided.
Please note there are no returns or exchanges for all pre-order items. If you would like to cancel your Pre-Order after you have placed the order but it has not yet been delivered you will be charged a 20% fee of the total price you paid.
Please note: Due to the Covid-19 pandemic please allow more time as there may be shipping delays. All ETAs are provided as an estimate as further delays can occur from time to time due to circumstances beyond Solemate’s control including (but not limited to), publisher shipping delays, supplier shortages or publisher manufacturing issues. In the event of a delay, we will update the listing to reflect the new date of arrival and will endeavour to notify all customers affected whenever major delays (more than 2 months) occur.